Privacy Policy

Last updated: 18 August 2026. This policy explains how Dreamexch24 ("we", "our", "us") handles personal data when you use dreamexchs24.com and our services. By using the platform you agree to the practices described here.

1. Information we collect

We collect only what we need to run your account and keep it secure:

• Account details — name, username, mobile number, email, and password.
• Verification data — information used to confirm your age and identity where required.
• Transaction data — deposits, withdrawals, bets placed, and market activity.
• Technical data — device, browser, IP address, and log information used for security and fraud prevention.
• Support data — messages you send us and our responses.

2. How we use your data

We use your information to:

• Create and manage your account and process your bets.
• Handle deposits and withdrawals via UPI and banking partners.
• Verify your age and identity and prevent fraud or abuse.
• Provide customer support in Hindi and English.
• Send service messages, and — only with your consent — promotional updates.
• Meet our legal and regulatory obligations.

3. Legal basis & consent

We process your data to perform our contract with you (running your account), to meet legal duties, to protect our legitimate interests such as security, and, where required, on the basis of your consent. You can withdraw consent for marketing at any time without affecting your account.

4. Sharing your data

We do not sell your personal data. We share it only with trusted service providers who help us operate, such as payment processors and identity-verification partners, and only to the extent needed. We may disclose data where the law requires it or to protect our members and platform.

5. Cookies

We use essential cookies to keep you signed in and to keep the site secure, plus limited analytics cookies to understand how the site is used. You can control cookies through your browser settings. Blocking essential cookies may stop parts of the platform from working.

6. Data security

We use encryption, access controls, and monitoring to protect your information. No system is perfectly secure, so we also ask you to do your part: use a strong, unique password and never share it or one-time codes with anyone.

7. Data retention

We keep your data for as long as your account is active and for as long afterwards as we must to meet legal, tax, and anti-fraud obligations. When data is no longer needed, we delete or anonymise it.

8. Your rights

Subject to applicable law, you can ask us to:

• Access the personal data we hold about you.
• Correct data that is wrong or out of date.
• Delete your data where we are not required to keep it.
• Restrict or object to certain processing.
• Opt out of marketing messages.

To exercise any right, contact us through the contact page.

9. Age restriction

Dreamexch24 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that an underage person has registered, we will close the account and remove their data.

10. Changes & contact

We may update this policy from time to time. Material changes will be posted here with a new date. For any privacy question or request, reach us via the contact page. Please also read our terms and responsible gaming pages.